--- title: Path to Automation --- [Skip to content](https://info.humach.com/path-to-automation#main-content) [![Humach Logo](https://info.humach.com/hs-fs/hubfs/HuMach-Logo-RGB-bold-2.png?width=2325&height=619&name=HuMach-Logo-RGB-bold-2.png)](https://humach.com/?hsLang=en) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - [Contact Us](https://humach.com/contact-us/) [Contact Us](https://humach.com/contact-us/?hsLang=en) # AI-Enabled Digital Agents and Automation are the Future of Growth with Humach  The Path to Automation leads to happier customers, increased sales, and better CX impact. With the right combination of digital solutions and live agents, this can be your new reality. [![Download Your Path to Automation eBook](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/5469716/8b58dac8-69c0-47ad-ba64-6703b78bdc96.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/5469716/8b58dac8-69c0-47ad-ba64-6703b78bdc96) # What AI & Automation can do for you:  Our AI-powered Digital Agents automate the routine and repetitive conversations handled by live agents, freeing your live agents to provide value where they’re most needed.    According to a study conducted by HubSpot, 90% of customers rate an immediate response as important or very important and 60% define "immediate" as 10 minutes or less. Minutes count when your customers are on the line.  ## Humach Labs Identifies Gaps in the CX Approach, Unleashing Intelligent Interactions and Fueling Perpetual Growth with AI and Automation.   ## How We Work for You ![ProcessTimeline_RND2_5](https://info.humach.com/hs-fs/hubfs/Stock%20Images,%20Icons%20+%20Graphics/Graphics/ProcessTimeline_RND2_5.png?width=700&height=794&name=ProcessTimeline_RND2_5.png "ProcessTimeline_RND2_5") ##### All within 6 months *"from Go–Live*". ##### We will create a continuous loop of practice and improvement. [![Download Your Path to Automation eBook](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/5469716/8b58dac8-69c0-47ad-ba64-6703b78bdc96.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/5469716/8b58dac8-69c0-47ad-ba64-6703b78bdc96) #### If Humach doesn’t achieve these outcomes for services rendered - we will credit you the difference between actual results and the guaranteed threshold.     This is a RISK FREE opportunity! Why wouldn’t you start your **“Path to Automation”** today?   ## What Our Clients Are Saying ![4](https://5469716.fs1.hubspotusercontent-na1.net/hub/5469716/hubfs/4.png?width=1200&length=1200&name=4.png) ![5](https://5469716.fs1.hubspotusercontent-na1.net/hub/5469716/hubfs/5.png?width=1200&length=1200&name=5.png) ![6](https://5469716.fs1.hubspotusercontent-na1.net/hub/5469716/hubfs/6.png?width=1200&length=1200&name=6.png) # We Guarantee Results ### On average our clients see:  ### Through Humach Labs, we customize solutions to your unique business needs by combining the right mix of live agents, AI, Automation and Managed Services.    ![Icon_People_v3](https://info.humach.com/hs-fs/hubfs/Stock%20Images,%20Icons%20+%20Graphics/Graphics/Icon_People_v3.png?width=125&height=125&name=Icon_People_v3.png "Icon_People_v3") Reduce headcount by 6-8% ![Icon_CSAT_v3](https://info.humach.com/hs-fs/hubfs/Stock%20Images,%20Icons%20+%20Graphics/Graphics/Icon_CSAT_v3.png?width=125&height=125&name=Icon_CSAT_v3.png "Icon_CSAT_v3") Improve CSAT by 10-12% ![2-Nov-15-2023-07-19-27-2030-PM](https://info.humach.com/hs-fs/hubfs/2-Nov-15-2023-07-19-27-2030-PM.png?width=125&height=125&name=2-Nov-15-2023-07-19-27-2030-PM.png "2-Nov-15-2023-07-19-27-2030-PM") Speed to agent proficiency 15-18% [![Download Your Path to Automation eBook](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/5469716/8b58dac8-69c0-47ad-ba64-6703b78bdc96.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/5469716/8b58dac8-69c0-47ad-ba64-6703b78bdc96) # Humach Guarantee ##### We guarantee we can reduce average cost by 8% while at the same time provide 16% improvement in automation within 6 months of the Go-Live date! ![1-1](https://info.humach.com/hs-fs/hubfs/1-1.png?width=150&height=150&name=1-1.png "1-1") ![TimSignature_white](https://info.humach.com/hs-fs/hubfs/TimSignature_white.png?width=203&height=55&name=TimSignature_white.png "TimSignature_white") ###### Tim Houlne Chief Executive Officer ## Book Your Demo! ## World-Class CX Outsourcing ## For some of the world's most powerful brands ![amazon](https://5469716.fs1.hubspotusercontent-na1.net/hub/5469716/hubfs/amazon.png?width=1200&length=1200&name=amazon.png) ![AT&T_logo_2016.svg](https://5469716.fs1.hubspotusercontent-na1.net/hub/5469716/hubfs/AT&T_logo_2016.svg.png?width=1200&length=1200&name=AT&T_logo_2016.svg.png) ![mcdonalds-png-logo-simple-m-1](https://5469716.fs1.hubspotusercontent-na1.net/hub/5469716/hubfs/mcdonalds-png-logo-simple-m-1.png?width=1200&length=1200&name=mcdonalds-png-logo-simple-m-1.png) ![National-Geographic-Logo.svg](https://5469716.fs1.hubspotusercontent-na1.net/hub/5469716/hubfs/National-Geographic-Logo.svg.png?width=1200&length=1200&name=National-Geographic-Logo.svg.png) ![VISA-Logo-1992](https://5469716.fs1.hubspotusercontent-na1.net/hub/5469716/hubfs/VISA-Logo-1992.png?width=1200&length=1200&name=VISA-Logo-1992.png) ![WebMD_logo](https://5469716.fs1.hubspotusercontent-na1.net/hub/5469716/hubfs/WebMD_logo.png?width=1200&length=1200&name=WebMD_logo.png) ![Carfaxlogo3.svg](https://5469716.fs1.hubspotusercontent-na1.net/hub/5469716/hubfs/Carfaxlogo3.svg.png?width=1200&length=1200&name=Carfaxlogo3.svg.png) --- [![Humach Logo](https://info.humach.com/hs-fs/hubfs/HuMach-Logo-RGB-bold-2.png?width=2325&height=619&name=HuMach-Logo-RGB-bold-2.png "Humach Logo")](http://humach.com?hsLang=en) 5 Cowboys Way, Suite 300 Frisco, TX 75034 Copyright © 2026, Humach {{ footer\_js() }} {{ js\_integration\_body\_end() }}