Why are we so confident?
On average we:

Reduce headcount by
6-8%

Improve CSAT by
10-12%

Speed to agent proficiency
23%
Humach Labs will Identify Gaps in your approach to CX, Unleash Intelligent Interactions and Fuel Perpetual Growth!
Here's an Example of How it Works

All within 6 months "from Go–Live". It's a continuous loop of practice and improvement.
Humach Guarantee
We guarantee we can reduce average handling time (AHT) by 8% while at the same time provide 16% improvement in automation within 6 months of the Go-Live date!

