Humach Guarantee
We guarantee we can reduce average handling time (AHT) by 8% while at the same time provide 16% improvement in automation within 6 months of the Go-Live date!


Tim Houlne
Chief Executive Officer
Why are we so confident?
On average we:

Reduce headcount by
6-8%

Improve CSAT by
10-12%

Speed to agent proficiency
23%
How do we do it?
Uniquely! Through our Humach Labs where we customize solutions combining the right mix of live agents, AI and Automation and Managed Services.
Humach Labs will Identify Gaps in your approach to CX, Unleash Intelligent Interactions and Fuel Perpetual Growth!
Here's an Example of How it Works
