Humans when you need it. Technology when you don't. That's Humach
Happy customers, more sales, and a better CX impact with the right combination of services for your business.
Humach Guarantee
We guarantee we can reduce average handling time (AHT) by 8%while at the same time provide 16%improvement in automation within 6 months of the Go-Live date!
Tim Houlne Chief Executive Officer
Why are we so confident?
On average we:
Reduce headcount by
6-8%
Improve CSAT by
10-12%
Speed to agent proficiency
23%
How do we do it?
Uniquely! Through our Humach Labs where we customize solutions combining the right mix of live agents, AI and Automation and Managed Services.
Humach Labs will Identify Gaps in your approach to CX, Unleash Intelligent Interactions and Fuel Perpetual Growth!
Here's an Example of How it Works
All within 6 months "from Go–Live". It's a continuous loop of practice and improvement.
If Humach doesn’t achieve these outcomes for services rendered - we will credit you the difference between actual results and the guaranteed threshold.
This is a RISK FREE opportunity! Why wouldn’t you start your “Path to Automation” with Humach?
